Shipping Policy

At Rhea Creations, we want our handmade candles to reach you quickly, safely, and in perfect condition. This Shipping Policy outlines how we handle order processing, delivery times, shipping costs, and more when you shop at our online candle store.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email once your order has been shipped.

2. Delivery Timeline

Domestic Shipping (India): Orders are typically delivered within 5–7 business days after dispatch.

(Note: Delivery times may vary due to external factors such as courier delays, holidays, or unforeseen circumstances.)

3. Shipping Rates

Shipping charges are calculated at checkout based on your location and order size.
We occasionally offer free shipping promotions on selected candle collections.

4. Packaging & Safety

Each candle is carefully packed to ensure safe delivery.
Eco-friendly packaging is used whenever possible, as part of our commitment to sustainability.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email.
You can track your order directly through the courier partner’s website.

6. Delays & Issues

While we strive to ensure timely deliveries, Rhea Creations is not responsible for delays caused by:

Natural disasters, strikes, or courier disruptions.
Incorrect shipping details provided by the customer.

If your package is delayed or lost, please contact us and we will assist you in resolving the issue.

7. Contact Us

For any questions related to shipping or delivery, please reach out:
📧 Email: rheacreations31@gmail.com

📍 Address: House Number 800, Sector-46, Faridabad, Haryana-121010

📞 Phone: 8178168094, 8527196819, 8448423467